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Partnering for Results
Kevin Cahalane has worked for the following non-profit organisations:
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Australian Breastfeeding Association Australian Credit Managers Association Australian General Practice Network Australian Parachute Federation Australian Physiotherapy Association Australian Spatial Industry Business Association (ASIBA) CPA Australia Crohn's & Colitis Australia Deakin University Students' Association (DUSA) Defence Health Financial Planning Association |
The Law Society of Western Australia Pacific Area Newspaper Publishers Association
Real Estate Institute of NSW RSL Victoria Rockhampton Regional Development
Victoria Teachers Credit Union
Victorian Accommodation Association
Victorian Arts Centre Victorian Automobile Chamber of Commerce (VACC)
Zoos Victoria
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Kevin Cahalane has worked for these Sporting bodies in the key areas of Member Retention, Renewal, Reactivation and Recruitment:
Holden Racing Team
He has delivered keynote addresses to the following:
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Associations Forum |
Institute of Public Works Engineers Australia Victorian Chambers of Commerce |
Visit here for some client feedback.
Training Programs conducted by Kevin Cahalane
Kevin Cahalane has been working with Associations since the mid 80’s. In 2004 Kevin developed and formed Membership Growth.
Since the inception of Membership Growth, Kevin has implemented a huge number of member recruitment, retention, renewal, reactivation, recession busting and revenue building programs.
Below are some testimonials from a fraction of his satisfied customers.
In February 2009, Kevin Cahalane delivered a workshop – Member Service Excellence – in the Eastern States of Australia (Queensland, New South Wales and Victoria). Some of the feedback is below … it is outstanding and has established Kevin as one of Australia's best membership sales and service training professionals.
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Very good. Lots of good and innovative ideas … all relevant topics were covered. Very relevant to both myself and my organisation. Kevin speaks from experience – simple, yet relevant. Resource materials? Could not do better; added advantage to have so many electronic resources supplied. Good quality – well structured and very informative. Kevin's work history was very applicable to course. Extremely engaging with plenty of relevant, practical examples. Very thorough and easy to follow, step-by-step. Resource materials well laid out and easy to follow. This was fantastic. Applicable to any organisation that manages members. Kevin – inspiring and entertaining. Credible and relevant. Resource materials of the highest order. Lots of relevant information. Great. A really good mix of knowledge and humour. Very good – good mixture of practical with theory. Kevin's experience was evident. Excellent, focussed and plenty of examples. Kevin, knowledgeable and ability to keep on track. Excellent resources – DVD is a very good inclusion. |
Very good and useful material for future reference. Undoubtedly the most useful member seminar I have attended. Very interactive. Kevin highly knowledgeable with well paced and pitched delivery. Often it is difficult to translate seminar learnings to the work-lace. Kevin's very concise electronic templates eliminate this problem. Fantastic. The information was much, much better than expected. Kevin seriously nailed it … hit the target! Outstanding resource materials. Very useful training manual. Very practical tips and tools to implement my objectives. Kevin – excellent/credible due to experience. Very good – thorough and detailed. Kevin very professional, obvious depth of knowledge and experience. Small group interaction very useful, information and relevance – excellent. Content and material very user-friendly. Encouraged input. Excellent resource materials. Amazed at the amount/scope of issues covered in one day. Level of presentation – perfect. Excellent/useful resource materials. Excellent |
CPA Australia, one of the word's largest Associations wanted to give their Member Relations teams the best in Member/Customer Service Excellence training. Kevin Cahalane designed and delivered a highly tailored series of short, sharp workshops, covering CPA business objectives and kpis, with fantastic results. Here's what a small cross-section of participants had to say:
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Excellent.3 x 3 hours worked well! I enjoyed the real time examples. Excellent. Excellent; interesting. Kept the attention level up. Excellent Enjoyed the course, well presented and a lot of useful information. Excellent. A lot of information (covering) a wide range of customer service. Presented well. Excellent. Great. Helped me to be more Member/ Customer focussed. Very interesting. Very informative. Excellent Customer Service advice. Interactive, detailed, easy to follow. Professional and well presented. Brilliant! (Kevin) good sense of humour – makes it interesting. |
Very good – enabled full participation. Excellent. Good overview of concepts. Excellent. Very good. Lots of practical examples! Made sense and learnt a lot. Very good. An eye opener! (Kevin) knowledgeable and interesting. Excellent. Very easy to work through (the course). (Kevin) generated discussion very well, was very friendly and encouraging. Well worth attending to go through the importance of service. Really enjoyable. Good to focus on these subjects. (Kevin) genuinely listens to contributions. Great for reference in the future. Well balanced, interactive, clear and effective. Excellent. |
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Playgroup New South Wales recently engaged Kevin Cahalane to deliver a Member Service and Sales Excellence workshop. The feedback was incredible:
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Very informative. Very professional. |
Excellent, entertaining. Very good to hear stories from personal experience – I think Kevin was very professional. |
The Pharmacy Guild of Australia (Victoria Division) utilised the skills of Kevin Cahalane to deliver a Member Service Excellence workshop, with a high proportion of Member Sales content – the feedback below says it all:
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Very good, easy to understand, extremely professional. Very good, more sales information than I expected – so good! Very clear and well presented, (Kevin) demonstrated a high level of competency. Very good. High standard, informative, relevant. Very professional, in a relaxed manner. |
Good scale of workshop and appropriate interaction. Credible and relevant. Great – (Kevin) knows his stuff and was able to adapt to the group's needs. Good workshop – quite informative, well done. Very good, interesting – covered a lot of areas. Positive interaction, good stories. |
Financial Planning Association of Australia
In August 2008, Kevin conducted a two day workshop with the Member Liaison team of Financial Planning Association of Australia. The focus was on the proactive use of the telephone to recruit new members to the Association … the workshop included live calls to prospective members. The results were monitored and measured … the outcome? Fantastic! Here is the feedback from five participants:
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Excellent. (Kevin) managed the expectations and different team members well. Very professional and lots of examples provided. Professional. Excellent. Well done! Excellent. Very helpful. |
Great workshop – I came with great fear and walked away amazed and with confidence. (Kevin) very professional. Great. Very indepth and personal to the (our) company. Good value. |
In October 2008, Kevin conducted Member Service/Sales training programs with the Member Services and Education teams. Below is their very positive feedback.
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Very good. Helps to take away anxious feelings about selling by providing a solid process and guide. Well run – organised – great role play examples. Very professional. Great. (Kevin) gave opportunity to ask questions, engaged everybody. Very informative, very professional. Tailored to the FPA. |
Delivered in a very informative way, very beneficial. Excellent. Fantastic – clear, helpful. Very easy to understand. Very interesting. Excellent – well presented, interesting and educational. Kevin was very outgoing and good at keeping your attention. |
Victorian Automobile Chamber of Commerce (VACC)
Kevin was asked by Victorian Automobile Chamber of Commerce (VACC) General Manager, Gunther Jurkshaft, to deliver a quality training workshop to his Regional Account Managers covering Member Recruitment/Sales and Member Retention/Loyalty Building Programs.
Results were outstanding as was the feedback
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Excellent – very informative. Very good (want) a repeat every 12–18 months! Excellent. Interest maintained throughout. All points were illustrated and explained. Very good. |
Very good. Excellent – informative and tailored to suit our roles. Excellent. Good discussion points (Kevin) knows what he is talking about. Excellent – great insight. |
Deakin University Students' Association
Kevin was asked to conduct a Member Service/Sales course for Deakin University Students' Association. It was highly successful … a sample of the feedback is below.
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Covered a varying array of topics which resulted in some great outcomes. Made a normally shy team come out of their shell! Excellent! Great. It was a good course and I got a lot out of it. Very good. |
Extremely informative, well balanced and not boring. Good notes. (Kevin) very inclusive and professional. Very interesting, made us think. Very informative. Covered all aspects – precisely, of what we were after. Excellent, did another customer service course last week, but got so much more out of this one. Kevin explained everything clearly. |
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Herald Austral Credit Union and Defence Health Australia
Service is vital in organisations that are 100% focussed on service to their members. Below is feedback from Herald Austral Credit Union and Defence Health, both major players in their respective industries — Financial Services and Health Funds — with whom Kevin conducted highly successful member service excellence training programs.
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Herald Austral Credit Union Excellent; great (workshop). Very informative. Well structured, relevant to group; practical and innovative. Excellent quality, very enjoyable and easy to understand. Excellent. Excellent. Very well presented. Great. (Kevin) professional and friendly. Kevin presented well—made it interesting and amusing. Very professional; enjoyed it very much. Quality information with an element of fun. Very good material and good to have group input. Excellent Great help to me, very informative. Quick paced; very worthwhile. Excellent. |
Defence Health Great! Held everyone's attention. Very well presented, easy to follow. Very informative. Followed well; well structured. Very interesting. (Kevin) always in control. It was a lot of fun. Interesting. Very good – better than other customer service courses I have done. Very well presented. Great—informative. Great, enjoyable and enlightening. Excellent, highly motivating. Very interesting. Extremely relevant and informative. Good information and good attitude to group. Very good. Excellent detail; very simple and easy learning. |
International Association of Conference Centres
A two day training program called: Building Relationships – Making it Memorable for your Customers. Delivered to members of the above Association in the hospitality industry:
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Informative – motivating. Kevin – focussed and relevant. Excellent. Excellent. Very professional. |
Great. Very entertaining as well as informative. Excellent. Professional and interactive. Quality of course was very good. Professionalism was excellent. |
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Australian Physiotherapy Association
The Australian Physiotherapy Association sought a person who would deliver exceptional ideas in marketing to their members. Kevin Cahalane was selected and exceeded the Association’s expectations, totally. The two day training workshops were delivered all around Australia and feedback was exceptional.
One participant wrote …
Best business presenter I have seen in 25 years of attending workshops.
From Kathleen Hughes, Australian Physiotherapists’ Association chairman:
Participants were most impressed with Kevin’s presentation skills, his depth of knowledge of marketing and his willingness to spend time with them individually.
A few more samples include:
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Very professional – clear … and informative, definitely meeting needs. Excellent. Useful. Easy to keep up with and follow. Good understanding of our services. Excellent … an enjoyable experience. Excellent and practical advice. Excellent. Well done Kevin. Excellent – relaxed, informative. Very sound … guide to marketing, planning, with plenty of value added. Excellent – plenty of ideas – kept interest all the way through. Excellent. Very clear (and) concise. Excellent. Valuable. Excellent – practical, usable, relevant. |
Excellent. Excellent. Kevin was excellent – fabulous listener, great presenter. Very interesting (Kevin) well prepared. High standard – very informative. Encouraging, supportive, high class professionalism. Excellent – clear, concise, professional. Good advice and information, good facilitation of discussion. (Kevin) very professional and skilled in 'people' workshops. Well organised, logical, thorough. (Quality) very high – above expectation. Excellent – very thought provoking. |
Pacific Area Newspaper Publishers’ Association (PANPA)
Kevin Cahalane worked with PANPA to deliver training and skills development programs in areas such as trainer training, sales, customer service and sales management, which has featured comments from advertising sales managers such as …
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High standard, extremely relevant information. |
First Class. |
In a letter to Kevin, Executive Director Frank Kelett states …
‘Kevin Cahalane has been a valuable contributor to PANPA over many years.
He has conducted numerous courses for our members including Train the Trainer workshops and Sales Management seminars for Advertising and Classifieds Managers.
He has spoken at our annual PANPA Conference as well as keynote presentations at special events.
His work within member newspapers – training, strategic planning, business development and marketing – has had outstanding feedback over the years.
Here is some further participant feedback:
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Good interaction from other Newspaper Managers. Good ideas to take away. Kevin presented the course well and stimulated thinking. High standard, extremely relevant information. Involved all attendees. Excellent. Excellent. The best training course I have ever attended. Kevin was professional, has a great knowledge and was very informative. Great workshop. Very professional and top quality information. Tops – well researched and presented – 'do-able'. |
Excellent First Class Good ideas – good involvement Great information and sound advice, enjoyed the interaction. (Kevin was) excellent, down to earth and interesting. Excellent value. Excellent – 5 Stars! Excellent, set out extremely well – everything explained thoroughly. Coached us through every point with great detail. Excellent. I've learnt more in the last 2 days about management and team building. Kevin did a fantastic job. |
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Membership Development Programs conducted by Kevin Cahalane
CPA Australia
Kevin Cahalane has worked with CPA Australia (one of the world's largest membership-based organisations) for over six years, much of that time with Cris Massis, Director for Victoria. Below are some comments from Cris:
Throughout my professional career, I have engaged the services of Kevin Cahalane to provide guidance in growing the business.
Kevin uses a range of proven tools, methods and techniques focused on measurable results and business outcomes.
Key services that we have used include:
- Customer/member retention initiatives and programs
- Customer/member re-activation campaigns
- New business sourcing
- Customer/member growth strategies
Kevin's business experience along with his passion and dedication in getting results for his clients makes him an ideal choice in our work environment.
Cris Massis MBA
Director, Victoria
CPA Australia
Victorian Arts Centre
Kevin Cahalane worked with Charmaine Hart, Membership Manager of the Victorian Arts Centre. Our goal? Design a series of action plans to:
- turn an enquiry into a member;
- develop a ‘welcome new member’ program;
- communicate with members (to retain their loyalty) throughout the years;
- reactivate lost members.
Results? In Charmaine’s words …
Kevin, we made an excellent team! The programs we developed have been working extremely well – with outstanding results in the areas of gaining new members, keeping members informed and gaining back those members who had not rejoined. Very pleasing.
The Sydney Turf Club
Over a three-month period, Kevin Cahalane conducted a series of meeting and workshops with Jane Rowse (Sales and Marketing Manager of the Sydney Turf Club) and her membership team. To date, the Sydney Turf Club is implementing a huge number of ideas and programs designed to build their membership by 50% (and more) within a three year timeframe.
Testimonial Supplied by Sydney Turf Club
To Whom It May Concern
We found Kevin Cahalane and David Friend of Membership Acquisition and Retention Services to be extremely empowering and insightful mentors whose vast knowledge of membership and sales strategies assisted Sydney Turf Club in re-vamping their entire membership program. The passion for their individual fields was evident through their on-going commitment to making our program a success. Their follow-up, attention to detail and comprehensive reporting cannot be surpassed. Most importantly, they were able to listen to our areas of concern and adapt their entire program to ensure these issues would be addressed within our workshops. This ability to constantly change the pace and direction allowed us to work as a ‘team’ to achieve our end goal.
Not only did we develop an entirely new membership program, but we were able to address logistics and concerns at the same time. The overall facilitation process was excellent as our strategies became ‘achievable’. Finally, through their combined (and sometimes humorous) team work and independent expertise, Kevin and David were able to provide a fun environment which kept us motivated throughout the entire period.
We thoroughly recommend Kevin and David to any organisation.
Yours sincerely
Jane Rowse, Group Sales Manager, Sydney Turf Club
Jerome Ballard, Membership Manager, Sydney Turf Club
Jillian Thompson, Membership Coordinator, Sydney Turf Club
[The original of this letter is on file at the offices of Membership Growth)
Newcastle Knights (major Australian Rugby League Club)
Kevin and David were engaged by ARL Club, Newcastle Knights, to assist them in increasing their member base from around 800 to 5,000 in one year.
After adopting the strategies and action plan outlined by Kevin and David, they increased membership to 4,000 in an eight week campaign. In the words of CEO, Ian Bonnette …
We sought the advice of David and Kevin to provide insight into membership marketing and to advise and assist our club on the most appropriate strategies to increase membership and to satisfy our members.
We were extremely pleased with the approach, professionalism and assistance provided by David and Kevin.
St Kilda Football Club (a major Australian Football League Club)
Kevin Cahalane was called upon to implement and manage a renewals program. Consisting of volunteer members who telephoned non-renewals, Kevin recruited the team, established a leadership group, trained them and managed the entire campaign and reporting process. Results? Outstanding! The volunteer team renewed between 6 – 10% of the entire membership base over the 2 years, the most cost effective renewal channel ever!
Just a quick note to express St Kilda Football Club’s thanks and appreciation for your integral assistance and involvement in our recently completed ‘members telemarketing program’.
Your involvement in the planning process, training, implementation, and also reporting, was excellent. The fantastic sales results generated from the program are a testament to your involvement.
Kevin, I look forward to working with you again in the near future, as I hope to continue and grow the program in readiness for next season.
John De Rango, Membership Manager, St Kilda Football Club
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Club Rivers
I am delighted to report back on the progress of my renewal campaign that you assisted with. You may recall that I explained, traditionally this time of year for renewing memberships is quite difficult and this club has had a previous success rate of only 50% retention; since you assisted with my campaign, and bear in mind I have only had my renewal campaign running for two weeks, I am already at 32% of the 4,250 members due for newel with six weeks to go. THANK YOU!!! Your material is nothing short of fantastic.
Thanks once again Kevin, all the best.
Simon de Munck, General Manager, Club Rivers, New South Wales, Australia
Springvale RSL
Kevin Cahalane commenced a campaign with Springvale RSL. His objectives were:
- Improve their member retention program.
- Increase renewals from previous years.
- Reverse the trend in member losses.
- Implement programs to build member loyalty.
The result? In the words of General Manager, Bob Drew …
‘It was better than sliced bread! Far surpassed my expectations.’
Their membership grew by 47% in one year. Their renewals rate was 98%.
Read how Kevin made it happen here.
Keynote Presentations delivered by Kevin Cahalane
In June 2009, Kevin Cahalane delivered a seminar entitled Membership Mastery (in conjunction with Not for Profit Network (www.nfpn.com.au)
Comments about Kevin's Presentation
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Simple foundations that can make a difference and can be actioned immediately. Very good. Quality. Excellent amount of information in the presentation. Very useful information for your organisation to take back and use the ideas. Excellent quality and systematic approach. Only need two or three key actions to take away to make a real difference. Great job. Valuable information and ready to apply. Very interesting and informative. Excellent, clear, concise, eminently practical. Workbook was good and very useful for guiding notetaking. Very good. Sound, comprehensive. Very good. 3 - 4 new ideas for me. Great quality, learned new ways to market membership and good news ideas. Excellent, clear, precise, valuable information. Great quality, straight to the point. I was engaged the whole time. Excellent. |
Fantastic, very relevant and has certainly made me think about how we could/should be selling our membership. Very good, lots of information provided in a short period of time. Very interesting topic. Excellent, came away with a number of ideas. Very good, very relevant – some new ideas and ones I had forgotten. Very good quality, motivational with substance. Useful, relevant, well organised. High quality. Good ideas and suggestions. Very good. Lots of useful information. I was extremely impressed with the high quality of the presentation. Very good. I picked up a lot of new tips, particularly around value and benefits. Excellent. Well presented, many reminders for success and new ideas to stimulate recruitment. |
Comments about Kevin’s Presentation Delivery (Style, Knowledge of the Topic, Professionalism)
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Very enthusiastic and drives point on how basic skills will drive bottom line. Interesting, well informed, comical. Kept me interested the whole time, thanks Kevin. Very good, clearly has experience that is highly relevant to associations. Not someone who has only worked in commercial marketing roles. Great. 10/10. Good. Very knowledgeable. I love anecdotal presentations, so enjoyed this. |
Interesting, well informed, comical. Kept me interested the whole time, thanks Kevin. Great. Engaging, humorous and spot on. Fantastic presenter with great enthusiasm and professionalism. Engaging and great speaker's voice. First class. Very good. Experience in both not for profit and corporate. Very professional – demonstrated high knowledge. Kevin spoke very well. I like how he didn't waste any time, practical, believed and practised his message. Excellent. Very good. Excellent – very engaging. Presented with conviction and experience. Top notch. |
The Membership Mastery Summit
In September 2009, Membership Growth and Not for Profit Network, conducted a full day seminar, with outstanding guest speakers, giving expert advice on building memberships and gaining greater member revenue.
Kevin Cahalane was MC (and a speaker) for the day.
Some great feedback from those who attended, including:
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I enjoyed the range of speakers today, probably the best range I have been to. Excellent presentation day – thank you. Very good quality all around experience and examples most helpful. Enjoyed all speakers – gained valuable insights to a variety of issues. (Speakers) informed and spoke from real experience; used real examples to demonstrate ideas. Will definitely attend future sessions … Most of the speakers were very good … session was good – got some good points from it. All had very useful contributions and were obviously very experienced. |
The speakers were entertaining, delightful and held my attention the entire time. All good and very thorough … thank you so much. All (speakers) very passionate about their work and that came through in their presentations. Fantastic! Very informative and practical. The information was extremely useful. (Speakers) well experienced and passionate … practical tips. Very good range of topics and backgrounds. All speakers used practical examples. |
International Not for Profit Conference and Exhibition (INCE)
Kevin Cahalane has been a featured speaker at the International Not for Profit Conference and Exhibition for three years … feedback from attendees includes:
Your presentations were wonderful and very helpful. Our membership is currently on the increase, so we are very pleased with the results (many of which have come from you). We will look at implementing the new ideas I gained from your presentations in the near future as well.
Loved listening to your inspirational presentations.
Carolyn Hick
Institute of Public Works Engineering Australia (Queensland Division)
Thank you very much Kevin.
Your sessions were thought-provoking and right on the money.
Claudia Crosariol
Marketing Director
University of Sydney Students' Union
Communities in Control Conference
Dear Kevin
I write to thank you very much for your fantastic contribution to our recent Communities in Control Conference.
The feedback on your session was extremely positive – stimulating new thinking and action.
We are already planning the 2007 conference and many delegates mark it down as a highlight of the year advising they want to return – it's the speakers that make the conference special – so thank you for your time, effort and energy.
Thank you again for your support and I know our team really enjoyed working with you.
Warmest regards
RHONDA GALBALLY, AO
Chief Executive Officer
Associations Forum
I just wanted to say thanks again for your time and effort with last week's seminar.
I think the day was great and we have you to thank for chairing it so well.
Veronica Pham
Assistant Manager
Associations Forum
Experiential Agency, NZ
Kevin
Your presentation to the attendees at our New Zealand Business of Sport Summit was fantastic, great depth of knowledge, well presented and with the right mix of humour, had everyone in the room busy taking notes.
I took many notes!
Thank you Kevin for a very professional presentation.
Kylee Daniel, Director, Experiential Agency - NZ Business of Sport Summit
Commerce Queensland
Commerce Queensland were privileged to have Kevin Cahalane speak at its "Presidents' Forum" on 13th March. The forum is an opportunity for Presidents of Chambers of Commerce from the South East corner of Queensland to meet and share plans for the future. Kevin's presentation on Membership in tight economic times was greeted with great enthusiasm as it addressed the real issues facing membership bodies today. I have no doubt that all Chambers will benefit from the evening , with many subscribing to the Membership Growth Matters newsletter.
Paul McDonald , Regional Manager, Commerce Queensland.
Australian Federation of Business and Professional Women Inc
I sincerely thank you for participating as a major workshop provider during the Division Conference held in Geelong, Victoria.
The standard of your session was outstanding and your topic of membership retention and development was extremely well received by our membership. It is a pertinent subject for our organisation at the moment and your energy, understanding of BPW’s issues and your presentation style touched each delegate. All gained much from your session and the division council will be following your suggested strategies with each club. It was particularly useful to have your workbook and thank you again for forwarding further marketing material to us after the conference. We are grateful for the time, enthusiasm and wisdom that you contributed to the education and enjoyment of the conference delegates. All felt renewed in their commitment to developing our membership base.
Alex Stewart, Division President, BPW Victoria
Australian Automotive Aftermarket Association Limited
I am writing to express the appreciation of the Councillors, the organisers of the AAA ‘Moving Ahead’ Conference in Melbourne and the members of the Association for your very important contribution to the unqualified success of the Conference.
Many complimentary comments were received about your presentation and leadership of the Concurrent Sessions.
May I add my congratulations and sincere thanks for the time and effort you spent in attending the Conference, your willing cooperation, your enthusiasm and your very professional address.
David Wright, Executive Director, Australian Automotive Aftermarket Association Limited.
Victorian Accommodation Association
On behalf of the Victorian Accommodation Association I would like to thank you for a job very well done.
The seminar that you conducted on 'First Impressions' which covered a complete gambit from answering the telephone in the correct manner, to selling, and then the conversion from enquiry to creating a booking on the telephone, certainly made an impression on the attendees. The feedback was excellent.
Many thanks for a job well done.
Brian Taylor, Membership and Marketing Manager
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The Registered Clubs' Association of NSW
I would like to thank you for your presentation to our Annual Seminar at Tamworth. You faced the difficult task of addressing a large audience (2,000), immediately following lunch, in a professional and entertaining manner. The contents of your paper and the ease of delivery ensured a captive audience.
Keith Kerr, Executive Director
Australian Mortgage Summit
Dear Kevin
Key Media thanks you for your participation as a speaker at the Australian Mortgage Summitt, Royal Pines Resort, Gold Cost. In particular, I would like to thank you for your invaluable contribution to the conference program and the event overall.
The event was a great success, attracting 250 delegates, and we greatly appreciate your involvement. We have received excellent feedback from our delegates regarding your presentation. It was professionally presented and delegates enjoyed the information and intense sessions you delivered.
Once again, we thank you for your participation in the Australian Mortgage Summit and look forward to working with you on future Key Media events.
Mike Shipley, Managing Director, Key Media Pty Ltd
Tim Duce, Project Manager
Magdalen Wong, Conference Producer
St Kilda Football Club
Just wanted to personally thank-you for the superb job you did on Tuesday night (major forum for St Kilda Football Club members and supporters). We were absolutely ecstatic with the result and don't think it could have gone any better. The way you controlled things was amazing and your sense of humour made the crowd feel very comfortable to express their views and opinions. Your assistance has made huge inroads for the new team here, and I personally want to thank-you.
Ben Hall, Sales Manager Membership and Merchandise
American Advertising Managers Conference
Your presentation was everything I hoped for, and more! The money in the bank ideas you gave us will help managers recoup the expense of their participation in the Conference. Why re-invent the wheel when we can 'steal' proven ideas from our peers around the world?
Charles Diederich, Sales Manager, Media General, Virginia, USA
Congratulations Kevin, you were a great ambassador for Australia.
Dee Wilson, (former) Managing Director, Fairfax Newspapers Group, Sydney
National Speakers' Association of Australia
You helped make it a great day!
Thank you for your outstanding contribution to the Success of the National Speakers' Association of Australia 'Inspirations' seminar. All of the professional people who attended were most impressed by the talent, expertise and ability of those presenting and you, in no small way, contributed hugely to this favourable reaction.
Laurie Smale, ASM Events Convenor
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I can design and tailor a dynamic seminar for your organisation. I can present, on a variety of membership related topics, at your next conference/convention. Contact Kevin Cahalane on |
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